Insights · Advisory
Why most of my engagements start with a diagnostic
Because the problem a company describes is rarely the problem that is holding revenue back. A short, structured diagnosis finds the real constraint first, so the work that follows fixes the right thing.
When a founder or chief executive gets in touch, they usually arrive with a request: train the team, hire a sales leader, rework the pitch. Sometimes that is exactly right. More often, it treats a symptom. A team that misses its number may not need training at all; it may be pursuing the wrong buyers, working without clear qualification criteria, or relying on one individual who is about to leave.
What a Commercial Diagnostic covers
Over two to three weeks, I examine five areas:
- The pipeline: what it contains, how it converts, and where deals stall or are lost.
- The process: how opportunities are qualified, progressed and forecast.
- The team: skills, structure, management habits and who carries the number.
- The market: who you sell to, what you say, and whether your buyers believe it.
- Enterprise readiness: whether you can win and keep larger, more demanding clients.
How it works
The method is straightforward. I listen to the problem as you see it, speak to the people closest to it, then present a clear diagnosis and a practical plan, in writing and in a working session. You leave knowing what to fix first, in what order, and what it will take.
Why it saves time and money
Solving the wrong problem quickly is still solving the wrong problem. A few weeks of diagnosis prevents months of training that does not stick, hires that do not fit and strategies the team never adopts. It also gives us both an honest test of fit before any larger commitment.
The diagnostic is valuable whether or not we work together afterwards. That is the point: you should be able to act on it either way.